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Team Diversity and Your Competitive Edge

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It takes a lot to be a competitive company within the global marketplace. From focusing on customer values, to being innovative with new processes, services and products. It is hard work maintaining a competitive edge! To remain ahead of the competition, supervisors must be attentive to all aspects involved in making the company a success; continuously assessing how each facet functions. 

An element that continuously needs to be assessed is that of the company’s staff. The presence of a variable, competent and capable staff can at times make or break an institution.  Many a time, it is the way in which staff carry out their day to day tasks and implement innovative ideas that guarantees success. However, not all staff members are the same. Individuals often have their own work style and it is an amicable mix of these work styles that often gives a business its distinct competitive edge.

Within her article ‘Your Team May Have Too Many Prioritizers and Planners’ in the Harvard Business Review, author Carson Tate lists the four types of workers needed in a successful company. They are planners, prioritizers, arrangers and visualizers.  Planners and prioritizers can be described as individuals who are analytical, linear and data and detail orientated. They pride themselves on their ability to be undoubtedly organized, precise and committed to honouring deadlines. Whilst arrangers and visualizers are supportive, expressive, and emotionally intelligent big-picture thinkers. They generate ideas and take risks.

In a recent assessment conducted by the Harvard Business Review over 46,000 people were evaluated to identify their personal productivity style. Specific questions were asked to help people to self-analyse and recognise how they think, learn and communicate best. On evaluating the results certain trends were found. Forty-seven percent (47%) of participants were recognised as Prioritizers, whilst thirty-seven percent (37%) illustrated the traits of Planners. These work styles align with the expectations and key drivers of performance in many of today’s leaner, more streamlined organisations, therefore they are a necessity. Easily recognisable for their abilities, prioritizers and planners are usually the most likely to get promoted.

Only 19% of those assessed turned out to be Arrangers, whilst 18% demonstrated Visualizer tendencies. However, companies need people of all types. Due to this Arrangers and Visualizers also have their importance. Think about it, if companies are unable to connect with their customers offering break through products and services, no amount of prioritizing and planning will ensure the long term viability of the company.

Managers and supervisors as leaders need to know and understand their own work style and those of their employees ensuring a balance of thinking and approaches. Realistically, most organisations probably won’t have a team in which Prioritizers, Planners, Arrangers, and Visualizers are all equally represented. However, new people or outside experts can be brought in to bridge the gaps. In preparation for this it is important to find out what work styles the workers in the workplace presently exhibit. By giving each person a new project to work on, their work style can be determined. On receiving information about the new task each staff member will have questions of their own pertaining to it. The questions asked will give some indication as to what category they fall under.

Faced with a new project, for example, Prioritizers would ask:

  • What is the goal?
  • What is the deadline?
  • What data or facts are necessary?
  • What metrics will be used to evaluate success?

Planners would ask:

  • How will the project be delivered?
  • How will the project be completed? Is a project plan necessary?
  • How will information about the project be communicated?

Arrangers would ask:

  • Who are the project stakeholders?
  • Who else needs to be involved?
  • Who can support you in achieving the goals of the project?

Visualizers would ask:

  • What are the gaps between where you are today and where you want to be at the end of the project?
  • Why does this project matter to the team and the organization?
  • What barriers can you foresee that will need to be addressed as you implement this project?

If you’re leading a team that is heavily weighted toward one or two work styles, recognize the value in rebalancing it. Work style diversity is the making of a productive team that will focus on all aspects – the big picture and the details, ideas and execution and purpose and profits.

About the National Competitiveness and Productivity Council (NCPC)

Established in October 2013, The National Competitiveness and Productivity Council (NCPC) is responsible for the identification of key issues related to competitiveness and productivity in Saint Lucia.

The NCPC and its Technical Secretariat is committed to providing the necessary advocacy and research to produce timely and effective recommendations to policymakers on issues that affect both competitiveness and productivity on island. For more information about productivity or on the NCPC, visit www.stluciancpc.org; www.facebook.com/stluciancpc, call 468-5571/5576 or send an e-mail to stluciancpc@gmail.com

 

Regular Exercise and Your Productive Output

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It is a known fact that regular exercise can improve your health. It is key to managing your weight and maintaining healthy organs. But did you know that exercise can make you more productive? How is this possible? Well, the latest research shows that regular exercise can make you happier, smarter, and more energetic.

In his article ‘Exercise Increases Productivity’ within The Huffington Post, Robert Pozen states,

‘A habit of regular exercise will help keep you mentally sharper throughout your entire life. As you age, your body generates fewer and fewer brain cells (a process called neurogenesis). However, early research in mice suggests that exercise can help prevent this slowdown. In other words, by the time they reach their 50s, 60s, and 70s, people who exercise might have more brain cells than their more sedentary peers — giving them a major advantage in the workplace.’

Over a shorter time-frame, regular exercise has been proven to provide energy to the body throughout the day. Our cells contain components called mitochondria, often referred to as the cell’s “power plant.” Mitochondria in turn produces the chemical that our bodies use as energy, known as ATP. Physical exercise stimulates the development of new mitochondria within our cells, so that our bodies produce more ATP over time. This gives us more energy to exert ourselves physically, but it also means more energy for the brain, boosting mental output.

If you do not regularly exercise don’t panic however as it is not necessary to sweat up a storm to achieve these benefits. In a randomized controlled trial, researchers from the University of Georgia split people into three groups: low-intensity exercise, moderate-intensity exercise, and a control group who did not exercise at all.  During the six-week experiment, both “exercise” groups reported growing levels of energy (compared to the control group). Notably, there was no substantial difference in results between the moderate- and low-intensity exercise groups.

This experiment suggests that exercise can make you feel more energized within a few weeks. By contrast, the effect of exercise on your mood is immediate. When we exercise, our body releases several different chemicals within our brain. Collectively these are known as neurotransmitters. Although the mechanisms aren’t fully understood, these neurotransmitters seem to reduce the discomfort of exercise and create the sensation often referred to as “runner’s high.” Yet, despite all of this many people still find it hard to exercise regularly. When this is the case it is often suggested that individuals should organize a group of friends or family members to work out with.

Pozen continues,

‘Fortunately, working out with others is also more fun, as researchers found by studying elite male rowers at Oxford University. The rowers first exercised on a rowing machine in the company of their teammates; the next day, they performed the same workout at the same intensity, but by themselves. After each session, researchers tested the pain tolerance of each of the athletes, finding a higher pain tolerance when the rowers worked out together. The researchers concluded that exercising with others enhances the release of the pain-suppressing (and happiness-inducing) chemicals in your brain.’

Therefore, the evidence is compelling. A modest exercise habit can help keep you sharper into old age, give you more energy to take on the day, and improve your mood, all in all helping to improve your productivity. So stop making excuses, find a group of like-minded peers, and start exercising today!

About the National Competitiveness and Productivity Council (NCPC)

Established in October 2013, The National Competitiveness and Productivity Council (NCPC) is responsible for the identification of key issues related to competitiveness and productivity in Saint Lucia.

The NCPC and its Technical Secretariat is committed to providing the necessary advocacy and research to produce timely and effective recommendations to policymakers on issues that affect both competitiveness and productivity on island. For more information about productivity or on the NCPC, visit www.stluciancpc.org; www.facebook.com/stluciancpc, call 468-5571/5576 or send an e-mail to stluciancpc@gmail.com

 

Be A Productive Leader

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productive-leadership-style

Competition in business is ever increasing and with it comes a high level of expectancy levied at top level officials to break boundaries in innovations and increase business successes. In trying to achieve these successes, many supervisors and managers crack under daily work-related pressures. Although fully aware of their stressful situations, most in an effort to remain committed to fulfilling their mandates, refrain from implementing measures that could alleviate the strain; instead they concede to the notion that certain pressures should be expected when in managerial or supervisory positions.  Reports state that this is the wrong approach! Instead, supervisors should turn to positively charged solutions like implementing ‘The Six D’s’.

 ‘The Six D’s’ is an approach that focuses directly on the everyday actions of the company’s, supervisor. Each ‘D’ is a call to action aimed at reducing the workload of the person in charge whilst increasing the productivity levels of the unit.

  1. The first D in ‘The Six D’s’ is for Delete. Non-relevant company orientated tasks usually carried out by the supervisor should be deleted from their to-do lists. Many continue to carry out these tasks due to force of habit however their time could be better utilised elsewhere.
  2. The following D is for Decline. Most leaders find it hard to decline invitations to meetings. The problem with this being that meetings have a tendency of taking up valuable amounts of time. If a pending meeting does not seem currently relevant or if the invitation received makes it unclear as to what the meeting might be about, it may be better to politely say ‘No’.
  3. The third D is for Delegate. When the options of deleting and declining are not made available it is time to delegate. A successful leader cannot do everything. There are times when a task must be handed over to other staff members.
  4. D is also for Decide. It is said that a good leader is a good decision maker. Such supervisors do not procrastinate or over analyse. Instead, they simply make sure that all high priority goals are identified and allotted the necessary time needed for their completion.
  5. The fifth D is for Design. The redesigning of a process can also aid in greater productivity. A set way of doing something does not always make for a good outcome. If this is the case, it may be time to redesign the process thus resulting in a quality end product.
  6. The final D is for Destroy. It might sound drastic with regards to productivity it is sometimes a necessity. Committing to a plan of action that repeatedly brings about a negative result is pointless. A more productive approach would be to destroy the failing plan and start afresh on a clean slate.

Improving the productivity levels of an organisation is one of the most stressful yet significant challenges that leaders face today.  However, it should be recognised by supervisors that after improving on their own productivity levels they are able to lead by example. The end result being the creation of a highly productive team.  The Six D’s framework is one that can aid in bringing about higher levels of productivity to any organisation. Ultimately this can also bring about a less stressed, more engaged and energised leader.

About the National Competitiveness and Productivity Council (NCPC)

Established in October 2013, The National Competitiveness and Productivity Council (NCPC) is responsible for the identification of key issues related to competitiveness and productivity in Saint Lucia.

The NCPC and its Technical Secretariat is committed to providing the necessary advocacy and research to produce timely and effective recommendations to policymakers on issues that affect both competitiveness and productivity on island. For more information about productivity or on the NCPC, visit www.stluciancpc.org; www.facebook.com/stluciancpc, call 468-5571/5576 or send an e-mail to stluciancpc@gmail.com

Happy 38th Independence Anniversary St. Lucia!!!

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independence-banner-2As Saint Lucia prepares to celebrate her 38th Independence Anniversary under the theme “I am Saint Lucia”, the Secretariat of the National Competitiveness and Productivity Council extends warm patriotic wishes to the Government and people of Saint Lucia.

Wishing you a Happy Independence Day!

#iamsaintlucia #38yearsandcounting #independenceday #ilovesaintlucia #lucianpride #758 #thelandthepeoplethelight

It All Begins With You(th) … NCPC Empowerment Series Continues

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Sons and daughters of Saint Lucia;

Love the land that gave us birth;

Land of beaches, hills and valleys;

Fairest isle of all the earth!

If you were to ask the average Saint Lucian, “What does patriotism mean to you?” very few would be able limit their response to just one answer.

Patriotism, is a word which evokes so many thoughts and feelings. For a small island nation like Saint Lucia, coloured by a rich history of trials, triumphs and resilience, patriotism has evolved to mean so much more than pure love, loyalty and devotion to the ‘land that gave us birth.’

Today, when we speak of patriotism, the following questions come to mind; “How can we can help our country to grow and develop? What value can we add to our country? How can we improve/enhance the way things are done? How can we ensure that the generations that follow will be able to enjoy the same (if not better) quality of living than what we currently enjoy today?”  

In the National Competitiveness & Productivity Council’s (NCPC’s) quest to fulfil its mandate of promoting greater awareness of productivity and competitiveness in St. Lucia, significant emphasis is being placed on cultivating an environment which fosters/encourages the necessary mindset change required for an improvement in productivity.

Consequently, on the eve of Saint Lucia’s 38th Independence Anniversary celebrations, the Council relaunched its “Empowerment Series.” The series which was officially launched last year, targets youth island-wide and seeks to encourage them to embrace the attitudes and values which will lead Saint Lucia into a more productive future.

The boys of the St. Aloysius R.C. Boys Primary School were the eager audience to the NCPCs first Empowerment presentation for 2017.  Anybody passing by the school on Monday, February 20th, would have been treated to a chorus of over 400 boys, clad in their black and blue school uniforms, proudly belting out the verses of the Saint Lucian National Anthem.

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Scores of R.C. Boys look on in interest

Like many other schools on island, the activities at the all-boys primary school earmarked for this week  centred on the island’s observance of its 38th Independence Anniversary.

The week was ushered in with a school assembly, which sought to highlight the country’s journey towards independence. Co-ordinator of the assembly and Teacher Ms. Wheatney Francis, animatedly narrated the history of Saint Lucia; from being inhabited by the Amerindians, to colonialism and the Anglo-French wars to gaining Associate Statehood and eventually independence from the United Kingdom of Great Britain and Northern Ireland in 1979.

Ms. Francis’ narration set the perfect tone for the lively presentation on ‘Productivity and patriotism’, by Ms. Renita Shivnauth, which ensued. Ms. Shivnauth, 2013 Junior Tourism Minister, a public speaker and NCPC Productivity Ambassador, warmly greeted the “Sons [] of Saint Lucia” and immediately caught their attention.

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Productivity Ambassador, Ms. Renita Shivnauth addresses R.C. boys

In addressing the young boys, Shivnauth explained how words of the national anthem, a symbol of national pride, which they were all quite familiar with, was also a blueprint for living a productive life. The boys looked on with interest, excited to hear more.

Renita emphasized that by the very act of going to school and acquiring knowledge and skills, these young men were preparing to make a contribution toimg_20170220_092128 the country. She said, “Boys, you each have an important role to play in our country’s growth. For our country to thrive you must continue to work hard and understand that each of your actions, no matter how small has an impact on not just your future but that of your country. You do not have to wait to be older to be productive. I want to encourage you to dream now. Set goals and continue to pursue these goals until you have achieved them. You are the future of Saint Lucia.”

The presentation by Ms. Shivnauth was very appropriate particularly in light of the theme for Saint Lucia’s 38th Independence Anniversary; “I Am Saint Lucia”. The theme encourages deep reflection on not just what patriotism means but what is required of us as patriots and citizens of Saint Lucia. As we reflect on our roles, the link between productivity and patriotism is further brought to light.

Patriotism: The Foundation of Productivity and Competitiveness

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independence-banner-2“Your pride for your country should not come after your country becomes great; your country becomes great because of your pride in it” Idowu Koyenikan.  The end result of increases in productivity and enhanced competitiveness is a better standard of living for the average citizen.  Put simply, productivity means making the best use of the available resources to achieve a better outcome. Competitiveness on the other hand, focuses on developing optimal conditions in the country that promote economic well being. These two concepts are closely linked as increases in productivity in a country will lead to a competitive economy.

To the average businessman, vendor, farmer or civil servant these terms may seem very abstract and may not be relatable to them. However, it is important that our citizens collectively understand productivity and competitiveness and their importance in ensuring that we build a stronger economy. That is, we must be cognizant of the fact that- productivity and competitiveness helps ensure that there are better social amenities, better roads, jobs, a better health care system and opportunities for our children to become skilled, trained and educated.

As such, it is vital that all walks of life unite and join in the quest of advancing Saint Lucia economically.  This therefore calls for all segments of the population to get involved as everyone has an important role in creating a more competitive country. That is, it is the responsibility of our leaders to cause changes while the workers are the ones actively implementing these changes. The electorate is responsible for demanding accountability and change. Our youth is also responsible for embracing the importance of skills, training and education as they will be the future engineers of a competitive Saint Lucia. As such, we see this concept as being applicable to the entire citizenry.

In order to build a more competitive Saint Lucia, there must be a shift in mindset and culture to one of uniting to build a better Saint Lucia. Citizens must understand that they are not just employed to receive a salary but rather for the advancement of their country. Our actions therefore have a greater societal impact which will determine and affect the way we live, the opportunities available to us and more importantly the amount of money we have in our pockets. And so, a labourer who is constructing a school building should not see it as just carrying blocks to get paid on Friday. A conscious productive citizen will see this as constructing the right environment for his children and grandchildren to be comfortable when learning so that they can thrive and be champions of their own success.

Patriotism involves a desire to see one’s country thrive. Efforts to enhance Saint Luciai-am-saint-lucia holistically must encompass citizens actively and collectively working and acting in our country’s best interest. This involves being a productive worker, keeping our surroundings clean, getting involved in community work etc. Patriotism promotes unity which is the key to success. It therefore encourages citizens to work diligently for the betterment of their homeland. Patriotism serves as a motivator as it drives people to work hard which leads to a successful nation. Apart from hard work, patriotism pulls people together when their country is faced with external threats such as natural disasters or other global crises.

There should be a continuous and concerted effort to awaken a patriotic conscience among Saint Lucians. This should be done through continuous reminders on social media, through television and radio programs, students should be taught thoroughly about the value of patriotism, also our people can be informed about their social duties through newspapers, billboards, advertisements etc.

In conclusion, patriotism promotes a powerful, productive and competitive nation, as it continuously motivates us to work for the betterment of the country. This betterment can advance Saint Lucia to a more productive and competitive country. It is a positive step in making Saint Lucia more united, strong and a more unbeatable nation within the region. Therefore, to promote a more developed, united and competitive country, it should start with awakening a patriotic principle of our people. Happy Independence Saint Lucia!

 About the National Competitiveness and Productivity Council (NCPC)

Established in October 2013, The National Competitiveness and Productivity Council (NCPC) is responsible for the identification of key issues related to competitiveness and productivity in Saint Lucia.

The NCPC and its Technical Secretariat is committed to providing the necessary advocacy and research to produce timely and effective recommendations to policymakers on issues that affect both competitiveness and productivity on island. For more information about productivity or on the NCPC, visit www.stluciancpc.org; www.facebook.com/stluciancpc, call 468-5571/5576 or send an e-mail to stluciancpc@gmail.com

Productivity On A Budget

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productivity

All managers want their employees to be as productive as possible, a goal that – given the chronically high levels of employee disengagement across the workforce – would seem none too easy to attain.  Yet despite certain challenges, there are some simple managerial steps that can position those in charge for productive success.  Here are five no-cost methods that managers can use to boost their productivity.

Set carefully chosen employee job objectives that are ambitious but attainable –

Most managers spend a fraction of the time they should developing clear measurable employee objectives. They also do not spend enough time involving employees in the process. Well-conceived goals are crucial.  Without goals it is impossible for employees to arrive at the right place, as they will be unclear as to where they should be heading.

 Manage objectives –

Just because solid objectives are in place, there is no guarantee that they will be attained.  Studies show that accountability, (holding employees to results that have earlier been agreed to) is not a common management strength.  Establishing meaningful objectives is a sound first step, but it means little if these targets aren’t firmly managed too.

Keep employees in a productive frame of mind –

Expect excellence and diligence, but treat people decently and respectfully along the way.  It’s amazing how a respectful attitude toward employees fosters energy and productivity, while disrespect breeds discontent and disengagement.  Mind-set matters!  Employees need to be in a positive mind-set to do their best.  People need to be positively energized if they are expected to go above and beyond.

Provide Ample Recognition –

Whilst the desire for recognition is a critical issue within any establishment, it must be understood that recognition does not have to have a monetary value. What employees often want the most is meaningful personal recognition from their direct manager. Acknowledgement does not have to be fancy. It simply needs to be honest appreciation for a job well done.  Recognition aids in keeping employees in the desired productive mind-set.

Listen and innovate –

One of the most productive things a manager can do with his or her employees is simply to listen.  Ask employees for input.  Employees are usually the individuals closest to the actual work, which means that they often have the best grassroots ideas on how to innovate and improve daily operations. The very act of being taken seriously and listened to by management has value.  It helps employees feel engaged and a part of the team.

All of these approaches will aid in raising the levels of productivity within an organisation without costing a penny. Now isn’t that productive!

About the National Competitiveness and Productivity Council (NCPC)

Established in October 2013, The National Competitiveness and Productivity Council (NCPC) is responsible for the identification of key issues related to competitiveness and productivity in Saint Lucia.

The NCPC and its Technical Secretariat is committed to providing the necessary advocacy and research to produce timely and effective recommendations to policymakers on issues that affect both competitiveness and productivity on island. For more information about productivity or on the NCPC, visit www.stluciancpc.org; www.facebook.com/stluciancpc, call 468-5571/5576 or send an e-mail to stluciancpc@gmail.com

JA SLU Start-Up Fete 2017: Innovation in Action

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img_20170207_101841Union Orchid Gardens came alive on Tuesday, February 7, 2017, when students from seven local secondary schools gathered for Junior Achievement St. Lucia’s annual “Start-Up Fete.”

The event, which has been held in Saint Lucia since 2013, seeks to foster a culture of innovation and entrepreneurship by encouraging students to develop out-of-the-box business ideas, all while providing support and sharing techniques which will help these students to grow their businesses.

This year’s cohort had the opportunity to pitch their business ideas and get coaching from a team of mentors and judges that included business, marketing and sales experts, entrepreneurs and government officials. The mentoring team also presented on some important topics ranging from ideation and marketing to leadership and corporate social responsibility.

Managing Director of Algas Organics and 2016 Young Entrepreneur of the Year Johanan Dujon, one of the JA mentors, delivered a very rousing speech to the Junior Achievement students. He chronicled his journey as an entrepreneur and emphasised the reality of being a 21st entrepreneur. He said, “Entrepreneurship is not a house on a hill with five (5) Audis parked in front of it. It is the result of hard work and dedication.”

Communications Specialist at the NCPC, Ms. Taluah Girard who served as JA mentor, lauded JA SLU for this initiative. “The role of entrepreneurship in job creation and the reduction of unemployment, particularly among the youth, is undeniable. Junior Achievement St. Lucia provides the perfect platform for youth to network with not only their peers but established entrepreneurs. With youth unemployment on the rise, we should definitely be looking to entrepreneurship as a long-term solution. The NCPC remains committed to promoting awareness of competitiveness and encouraging activities which will help to achieve sustained growth and development. The ideas presented here today are very promising.”

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The students of Beanfield Comprehensive emerged overall winners of the Start Up Fete with their product idea, Ban-Chow; a delectable and nutritious chow-mein made from local green bananas. Entrepot Secondary School came in second place with their business idea; Kup Kreationz while Vieux Fort Comprehensive captured third place with Doc & Print Express.

10 General Principles of Competitiveness of the Americas

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Competition is vital to development. In Latin American and Caribbean, RIAC (InterAmerican Competitiveness Network) aims to make the region more competitive in effort to secure a more competitive and prosperous future for the region.

In October, 2011, during a meeting of the Competitiveness and Innovation Authorities and Councils of the Americas, the 10 General Competitiveness Principles were established. Since then, countries within the RIAC network use this document as a guideline for work related to competitiveness at the national level in their respective countries.

Click here to download the 10 General Principles of Competitiveness.